Life at Joyful
Souls Support
Our approach: "Do with, not for"
For our team, “do with, not for” means you’re at the centre of your support. We listen to what matters to you, involve you in decisions and work alongside you to build your skills, confidence and independence.
You have a say in your goals, your support and how it works for you. We take the time to match you with support workers who are a good fit, considering your personality, interests, culture, language, preferences and support needs.
It’s about working together so you can have more choice, build independence and do more of what matters to you.
Support that starts with you
Everyone is different, so your support should be too. At Joyful Souls Support, we take the time to get to know you, what you enjoy, what matters to you, what you want to achieve and how you would like to be supported.
You have a say in your support
You know your life best. We will work with you to understand your needs, strengths and goals and develop a support plan together. You can involve your family, an advocate or other people you trust, and we'll communicate with you in a way that works for you.
The choices about your life and support are yours. We'll give you the information and time you need to make decisions and support you to have your say.
Doing more of what matters to you
Your goals are personal to you, and we’re here to support you along the way. Whether you want to feel more confident and independent, learn new skills, get ready for work, build friendships or be more involved in your community, we’ll work alongside you to focus on what matters most.
What might a day at JSS look like?
Every day can look a little different. You might start with a walk or head to the gym, learn practical everyday skills, get out and about in the community, play sport, cook, create something, volunteer or take steps towards a work goal.
You can also join in events, outings and activities with other participants. What you do is shaped around you, your interests, your goals, the support you need and what you want to achieve.
Our Services
For our team, “do with, not for” means you’re at the centre of your support. We listen to what matters to you, involve you in decisions and work alongside you to build your skills, confidence and independence.
You have a say in your goals, your support and how it works for you. We take the time to match you with support workers who are a good fit, considering your personality, interests, culture, language, preferences and support needs.
It’s about working together so you can have more choice, build independence and do more of what matters to you.
OUR APPROACH:
"Do With, Not For"
Child Development Coordinator
Access Community, Social and Recreational Activities
Get out, connect and do more of what you enjoy. JSS supports you to take part in community activities, build confidence, meet people and try new experiences. That might include sport, recreation, events, volunteering, outings or catching up with others. We start with your interests and goals, then work alongside you to create opportunities that help you feel connected, confident and involved in your community.
Assistance with Self-Care Activities
JSS provides respectful, practical support with personal and everyday activities, helping you feel comfortable, safe and as independent as possible. Support might include personal hygiene, dressing, grooming, eating and drinking, mobility or daily routines. We take time to understand how you like to be supported, respect your privacy, dignity, culture and choices, and encourage you to do as much as possible for yourself.
Supported Independent Living
Home should feel like your home. JSS Supported Independent Living provides the everyday support you need while helping you build skills, confidence and independence. Support might include cooking, cleaning, shopping, personal care, household routines and community activities. We take time to understand your goals, preferences and support needs, working alongside you so you have greater choice and control over your daily life and home.
Capacity and Skill Building
Build practical skills, confidence and greater independence in everyday life. You might learn to cook, shop, budget, use transport, plan your day, communicate with others or build everyday routines. Our “do with, not for” approach means working alongside you to practise the skills that matter to you. As your confidence and abilities grow, we adapt your support and celebrate your progress along the way.
Short Term Accommodation
Enjoy a change of scenery, new experiences and opportunities to build independence with JSS Short Term Accommodation. Your stay might include support with daily routines, meals, community activities and developing everyday skills. We take time to understand your interests, routines, communication and support needs so your stay is shaped around you, making your time away from home comfortable, enjoyable and meaningful.
Who we Support
At Joyful Souls Support, we welcome people from diverse backgrounds, experiences, and stages of life. Every person is unique, and we believe support should be built around the individual, not defined by a label or diagnosis.
We support:
- NDIS participants of various ages
- People living independently, with family, friends, or in Supported Independent Living arrangements
- Individuals who would like support to build skills, increase independence, participate in their community, and achieve their personal goals
- People with a wide range of support needs and life experiences
- Individuals seeking low, medium, or high levels of support tailored to their goals
What matters most to us is who the person is. We take the time to understand each person's goals, strengths, interests, preferences, and aspirations so that support reflects what is important to them.
If you're not sure whether Joyful Souls Support is the right fit, we encourage you to contact our team. We'd love to learn more about you, discuss your goals, and explore how we can support you to live the life you choose.
What is NDIS Disability Support?
The NDIS provides funding for eligible people with disability to access supports related to their disability, goals and everyday life. Every person's plan is different, so the types of support and funding available will vary.
As a registered NDIS provider, Joyful Souls Support works with participants to provide supports that align with their individual needs, goals and NDIS plan.
NDIS funding can only be used for supports that meet NDIS requirements and are covered by your plan. If you'd like to understand the funding in your plan, you can find more information on the
official NDIS website.
Not sure where to start?
Talk to our team. We can help you understand the supports JSS provides, whether they might be right for you and what your next step could be.
Participant and Family FAQs
Do I need an NDIS plan?
Most of our supports are delivered through NDIS funding, however some community programs may be available without a NDIS plan.
Can I choose my support workers?
Yes. We work hard to match participants with staff who align with their needs, interests and goals.
What areas do you support?
We primarily support participants throughout Alice Springs with Access Community Social and Recreational Activities, Capacity / Skill Building, Assistance with Self-Care Activities, Short Term Accommodation and Supported Independent Living.
Can supports change over time?
Absolutely. Supports are regularly reviewed and adjusted as goals and interests change.
What happens if I'm unsure whether Joyful Souls Support is right for me?
Our team will happily discuss your needs and help identify suitable supports and options.
Referral Process
Starting supports should feel simple, welcoming and centred around you. Our team will take the time to understand what matters to you and work with you, your family, guardian or Support Coordinator as appropriate.
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Step 5: Agree on Your Supports
We’ll prepare a clear Service Agreement outlining your supports, costs and arrangements.
Step 1: Get in Touch
Contact our team or complete our online referral enquiry and tell us about the supports you are looking for.
Step 2: Getting to Know You
We’ll talk with you about your support requirements, schedule and any important information we need to consider.
Step 3: Finding the Right Support
Together, we’ll determine whether Joyful Souls Support has the right services, capacity and team to support you.
Step 4: Meet the Team
Where appropriate, you can meet potential support workers and key team members before your supports begin.
Step 5: Agree on Your Supports
We’ll prepare a clear Service Agreement outlining your supports, costs and arrangements.
Step 6: Begin Your Journey
Your supports begin, with regular check-ins to make sure everything is working well for you.
